Search
Now showing items 1-5 of 5
Drivers of customer satisfaction in libraries: a case study of the FNU Libraries
(2013-12)
Although the provision of facilities and staffing at Fiji National University (FNU) Libraries appear to be adequate, there seems to be less emphasis on quality service delivery in the customers’ eyes. This study therefore ...
Developing an Academic Institutional Repository: A Case at the General Sir John Kotelawala Defence University
(2019)
An institutional repository is defined as an online locus for collecting, preserving, and disseminating
the intellectual output of an institution in digital form, particularly a research institution (New World
Encyclopedia, ...