Browsing FACULTY STAFF PUBLICATIONS by Title
Now showing items 207-218 of 218
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User expectation verses user perception of service quality in University libraries: a case study
(2010-01)The library as one of the main service organizations in any University the assessment of service quality through user perspectives is very important. It provides a prompt feedback for libraries to assess and improve their ... -
User Perceptions and Expectations on E-Information Literacy Development Programmes: A Gap Analysis
(2008)Abstract This paper discuses the user perceptions and expectations of postgraduate students of the University of Colombo towards the e-information literacy skills development programme conducted by the library. Data was ... -
Waris Dirie
(2014-01-19) -
Water Conflict Vulnerability of Regions
(2011-07)