Evaluation on Key Factors Affecting on the Profitability of the Carrier Transportation Services for Automobile: a Study Based on the Automobile Carrier Services from Hambanthota to Colombo in Sri Lanka.

Abstract

Automobile supply chain is one of the pillar chains of operations in Sri Lanka. In the current context, the paper proposes counter measures from the core entrepreneurial level in order to evaluate key factors affecting the profitability of carrier transportation services for automobiles. The scope of the study is compressed and focused on the ongoing carrier service operation originating from the Hambantota port to its destination from Colombo metropolitan area. The study elaborates the complex practical aspects of key variables which are correlated to the chain profitability; the research initially strives to identify a hierarchy of general parameters through literature. It constitutes a decision making algorithm for major stakeholders of the supply chain which arise measures for unforeseen, disincentive circumstances. Being a lucrative venture in transportation, vehicle carrier service is extremely sensitive in safety measures along with the engagement of high value cargo. Quandary between customer satisfaction and profitability has raised concerns with service providers. Implications of the skilled human factor are immeasurable whilst aspects of modern technology reflect a major revival on the bottom line over the rivals in the market. The crucial necessities related to service quality and value additions via an appropriate professionalism interact the client for high volumes. Trivial circumstances might claim a vast disturbance whilst hindering the operational coherence of transport networks. Accordingly, the insight of this study enhances the traditional perspective to pure moderate era that demands greater flexibility and responsiveness amongst the profitability competition. This study comprises of an aggregate of practical proposals which derived through outcomes