An exploration study of the impact of education on employee performance with reference to the regimental center of Sri Lanka Sinha regiment

Abstract

This research is focused on to investigate the performance deficiencies among officers and other rankers at the Regimental Centre Sri Lanka Sinha Regiment. The primary development of the study was to study upon on the key areas of knowledge, skills, attitudes, and actions (KASA). Through the previous literature assessment and review — it was evident that these four factors play a strong role in attaining with the given conditions of human behavior. Especially within the past decade, after the end of civil war — the dynamics of the Sri Lanka military has changed. Therefore, its considerable changing nature has also to be taken into this study. Thus by using a mixed-methods approach, this research analyzed both quantitative and qualitative data to identify the root causes of underperformance and provide actionable insights for improvement. The study highlighted that there are significant issues related to the misalignment between training programs and operational needs. Followed along with the insufficient development of technical skills, low motivation, and gaps in overall direction on the work. Hence despite the considerable investment in welfare and training, the Regimental Centre's personnel struggle with both administrative tasks and mission preparedness. This in return is impacting the operational efficiency. The overall quantitative analysis of the correlation and regression analyses revealed that the skills and abilities are strong predictors of performance. While the thematic analysis underscores the need for a proactive attitude and accountability within the military context. Thereby the findings emphasize the importance of the tailored training and the leadership development to foster resilience, adaptability, and accountability among personnel. The overall recommendations for enhanced training, welfare services, and continuous learning aim to bridge performance gaps, this will be supporting the Regiment’s mission readiness and serving as a model for similar regiments in the Sri Lanka Army.