Search
Now showing items 1-6 of 6
Enhancing Students’ Skills Through Technology (ESST) : a one-to-one computer solution at Fiji National University
(2014-01)
Fiji National University has come a long way from its time of inception in terms of information and communication technological resources and capabilities. Achievement of its primary responsibility of human capital development ...
Drivers of customer satisfaction in libraries: a case study of the FNU Libraries
(2013-12)
Although the provision of facilities and staffing at Fiji National University (FNU) Libraries appear to be adequate, there seems to be less emphasis on quality service delivery in the customers’ eyes. This study therefore ...
Promotional avenues for university librarians in Sri Lanka
(2011-06)
The paper identifies the existing promotional avenues for university librarians in Sri Lanka, the basic requirements needed for these avenues, the obstacles and obstacle mitigating strategies. The research design of the ...
A model beyond generic quality models for academic libraries
(2016)
A compelling argument raised by Bolton and Oliver, states that only customers’ assessment of continuously provided services, which may depend on performance-only evaluation, deserves attention. As libraries are services ...