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Now showing items 11-20 of 46
Assessing Customer Relationship Management Strategies for Creating Customer Loyalty in Insurance Industry
(2015)
In a strongly competitive and rapidly changing business environment, the need to be market focused and forming strong relationships with customers is more critical than any other time in the past. Today, organizations have ...
Determinants of job satisfaction of Sri Lankan seafarers and tendency of selecting shore based jobs
(2015)
Shipping as an integrated component in larger goods movement system and is a major traditional industry which has been changed rapidly with globalisation. So job satisfaction of seafarers is considered as an important ...
Analysis of Green Warehouse Practices in Sri Lanka
(2015)
This research has been conducted to analyse the green warehouse practices in both public and private sectors in Sri Lanka. The study has been carried out based..on research questions, where the main question could be ...
Administration in relevant time society specified in Kōlam (Sinhala folk drama)
(2015)
There are various forms of folk drama such as Kōlam, Sokari and Nādagam. Ancient time these are mostly all night performers mixed with satire, songs and dance. Kōlam is type of folk drama is found mostly in the low country. ...
Study of English Language Skills of the First Year KDU Undergraduates with Special Reference to Faculty of Management, Social Sciences and Humanities
(2015)
English language has already become knowledgebase of the twenty-first century. According to Examinations Department of Sri Lanka 2013, the highest number of fail grades among school students was for the English Language. ...
Service Quality of Garbage System at Urban Council Special reference to Trincomalee District
(2015)
Consumer satisfaction is the outcomes felt by buyers who have experienced a company performance that has fulfilled expectations. Service quality means meet or exceed the customers’ expectations and requirements. It focuses ...
A Methodology to Estimate Value of Time of Commuters – Evidence from Cities between Fort and Moratuwa (Literature Review)
(2015)
Value of time (VOT) measures is valuable in a wide range of public transport policy and planning applications. Public transportation infrastructure projects can be justified through the quantification of the generalized ...
Non-Farm Activities and Rural Poverty in Sri Lanka: Review of Literature
(2015)
Rural poverty is a concept of deprivation of basic needs in the rural area which is a geographic area located outside cities and towns. In order to have a long term solution to such a deprivation of needs in rural human ...
Explorations of factors affecting happiness of Sri Lankans
(2015)
Presently multidimensional measures of quality of life and happiness levels and well being are increasingly discussed and are considered as significant parameters in measuring a country’s development. While there are many ...