Factors Effect to the Post ERP Implementation in Sri Lankan Apparel Industry

Abstract

Abstract: An ERP system is playing a vital role in any organization to achieve the required speed, efficiency and accuracy of the daily business operations through automation and integration, providing a centralized and integrated system to increase the organization’s productivity while reducing the time and labour costs. But most of the leading manufacturing organizations ended up adopting ERP systems without having the expected results. Most of the organizations failed to gain the true benefits as expected because of the lack of attention in the POST stage of the implementation. Since it takes a while to reap the full benefits, it is critical to have a successful ERP life cycle. Therefore the importance of post-implementation success factors is critical for any organization. Similarly, garment manufacturing organizations have adopted the same trend by implementing new ERP systems by replacing their legacy systems. It seems that garment industries were successful when adopting the ERP systems than other manufacturing organization in Sri Lanka but this research would focus on to develop postimplementation success factors by analysing factors which have helped according to literature and industry knowledge and experience. Both qualitative and quantitative approach has been used to analyse the data and interviews and surveys used to capture the data in this research. Research has shown that not only those technical issues but also some problems such as not use of effective change management, top management support, Business process reengineering, etc. Moreover, the proposed framework can be used as a guideline for successful ERP implementation at garment manufacturing organizations.

Keywords: Post ERP Implementation, Multicollinearity, Stepwise Analysis, Principal Component Analysis