Domestic Services Management System: A Sri Lankan Perspective

Abstract

Technology has granted many opportunities for the people in need of employment around the world. It has created marketplaces as well as marketspaces providing a stable economic benefit. However, in this modern society which have plethora types of media & mass communication approaches, so far it still failed to deliver swift and convenient methods to request domestic services. Home repairing services, beauty, and healthrelated services, events organizing related services and business services are few services still discoverable through newspapers and yellow pages in Sri Lanka. This leaves a necessity to create a solid platform for the skilled micro employees to provide their services continually as per the customers’ services requests. A mobile App-based service marketplace will be a good enhancement for the current context to locate, categorize, and provide rates and feedback about nearby micro employees who are willing to provide their services for the domestic customer’s request. This system will categorize their jobs and its work providing more niches to the customer’s request. The main objective of this paper is to emphasize that mobile technologies can be used to enhance the human life by helping them to hire services using a convenient platform. As for the results, this system can influence the 4.7 of an unemployment rate of Sri Lanka (Labour Force Survey, 2015) by creating a separate easily accessible marketplace without any entry barriers for the micro employees who are willing to start their own businesses.