Determinants of Service Quality in Cold Storage Management of Pharmaceutical Industry in Sri Lanka
dc.contributor.advisor | Rajapaksha, Upali | |
dc.contributor.author | Wickramaarachchi, Don Gamini | |
dc.date.accessioned | 2025-04-02T04:06:46Z | |
dc.date.available | 2025-04-02T04:06:46Z | |
dc.date.issued | 2022-09 | |
dc.identifier.uri | http://ir.kdu.ac.lk/handle/345/8323 | |
dc.language.iso | en | en_US |
dc.subject | Customer Satisfaction | en_US |
dc.subject | Empathy | en_US |
dc.subject | Assurance | en_US |
dc.subject | Responsiveness | en_US |
dc.subject | Reliability | en_US |
dc.title | Determinants of Service Quality in Cold Storage Management of Pharmaceutical Industry in Sri Lanka | en_US |
dc.type | Thesis | en_US |
dc.identifier.faculty | Graduate Studies | en_US |
dc.identifier.degree | MBA in Logistic Management | en_US |