| dc.description.abstract | It is essential to have an effective Alternative Dispute Resolution (ADR) method in the con struction sector since disputes adversely affect the performance of construction projects.
Studies on ADR practices in Sri Lanka denote that Negotiation and Adjudication are the
preferred and the initial ADR methods. Previous studies indicate that Arbitration is the
most popular construction dispute resolution method despite of its disadvantages. This
research study took a qualitative approach where data collection was conducted through
21 semi-structured, expert interviews, analysed via content data analysis. The findings
indicate that Mediation is an effective ADR method because effective outcomes such as
cost-effectiveness, time effectiveness, flexibility, and maintenance of relationships could
be achieved. Hence, Mediation could be recommended as the most appropriate initiative
as well as to be attempted throughout ADR rather than Adjudication or Arbitration.
Mediation is recommended here as the most desirable approach to resolve disputes
without affecting the relationship between the parties. This study revealed that a limited
awareness of Mediation within the Sri Lankan construction industry has arisen due to
the lack of detailed knowledge among Industry Stakeholders. This was due to a lack
of emphasis on construction contracts and the disputant parties’ attitude. This had a
considerable impact on the limited use of Mediation in Sri Lanka. Researchers and
practitioners can use the results of this study to understand Mediation practices and make
suggestions on how to overcome the issues, to achieve effective mediation outcomes. | en_US |
