Browsing Management, Social Sciences & Humanities by Subject "SERVQUAL model"

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Foreign Travelers’ Perspective towards Service Quality of Railway Service in Sri Lanka; a Study Based on Kandy Railway Travelers

Perera, RASA; Bandara, ABDM (2016)

Quality of the product or service is considered as a primary indicator of organizational performance. Every organization make an attempt to put their maximum effort to cater better goods and services which fulfills ...