The Impact of Service Quality on Customer Satisfaction With Special Reference to Container Transport Industry, Sri Lanka
dc.contributor.advisor | Herath, Renuka | |
dc.contributor.author | Gunasekara, SM | |
dc.date.accessioned | 2021-04-22T14:47:28Z | |
dc.date.available | 2021-04-22T14:47:28Z | |
dc.date.issued | 2020 | |
dc.identifier.uri | http://ir.kdu.ac.lk/handle/345/3687 | |
dc.language.iso | en | en_US |
dc.subject | Service Quality | en_US |
dc.subject | SERVQUAL | en_US |
dc.subject | Customer Satisfaction | en_US |
dc.title | The Impact of Service Quality on Customer Satisfaction With Special Reference to Container Transport Industry, Sri Lanka | en_US |
dc.type | Thesis Abstract | en_US |
dc.identifier.faculty | Graduate Studies | en_US |
dc.identifier.degree | Master of Business Administration in Logistic Management | en_US |