A Study on the Relationship Between Customer Complaint Management and Customer Retention - Special Reference to Mobitel (Pvt) Ltd

dc.contributor.advisor	Ambeypitiya, Kalpana
dc.contributor.author	Gunasegaram, CS
dc.date.accessioned	2021-03-08T11:01:08Z
dc.date.available	2021-03-08T11:01:08Z
dc.date.issued	2018
dc.identifier.uri	http://ir.kdu.ac.lk/handle/345/3626
dc.language.iso	en	en_US
dc.subject	Customer Complaint Management	en_US
dc.subject	Customer Retention	en_US
dc.subject	Customer	en_US
dc.subject	Complaint	en_US
dc.title	A Study on the Relationship Between Customer Complaint Management and Customer Retention - Special Reference to Mobitel (Pvt) Ltd	en_US
dc.type	Thesis Abstract	en_US
dc.identifier.faculty	Graduate Studies	en_US
dc.identifier.degree	MSc Degree in Management	en_US

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