Service Gap Analysis in Helitors Pvt Ltd an Empirical Study of Customer Expectations Vs Perceptions
dc.contributor.advisor | De Silva, Romitha | |
dc.contributor.author | Lankathilake, HMLS | |
dc.date.accessioned | 2021-02-18T17:14:52Z | |
dc.date.available | 2021-02-18T17:14:52Z | |
dc.date.issued | 2015 | |
dc.identifier.uri | http://ir.kdu.ac.lk/handle/345/3517 | |
dc.language.iso | en | en_US |
dc.title | Service Gap Analysis in Helitors Pvt Ltd an Empirical Study of Customer Expectations Vs Perceptions | en_US |
dc.type | Thesis Abstract | en_US |
dc.identifier.faculty | Graduate Studies | en_US |
dc.identifier.degree | MSc Degree in Management | en_US |
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MSc in Management [338]