A Comparative Study of Impact of Service Quality on Customer.Satisfaction on Public and Private Banking Industry in Colombo District
dc.contributor.advisor | Rajapaksha, UG | |
dc.contributor.author | Silva, FHL | |
dc.date.accessioned | 2021-01-22T11:10:44Z | |
dc.date.available | 2021-01-22T11:10:44Z | |
dc.date.issued | 2017 | |
dc.identifier.uri | http://ir.kdu.ac.lk/handle/345/3203 | |
dc.description | Thesis Abstract | en_US |
dc.language.iso | en | en_US |
dc.subject | Service Quality | en_US |
dc.subject | Customer Satisfaction | en_US |
dc.subject | Private Banks | en_US |
dc.subject | Public Banks | en_US |
dc.title | A Comparative Study of Impact of Service Quality on Customer.Satisfaction on Public and Private Banking Industry in Colombo District | en_US |
dc.type | Thesis Abstract | en_US |
dc.identifier.faculty | Graduate Studies | en_US |
dc.identifier.degree | Master of Business Administration in Logistic Management | en_US |