| dc.description.abstract | Mobile phones indeed have become indispensable in our daily lives. Almost everyone possesses a mobile phone and people without mobile phones are considered to be aberrant. More varieties are introduced into mobile applications second by second and existing applications are being enhanced and broadened. Due to the rapid growth it is the right time to motor insurance professionals to tap into the power of mobile context to provide correct information effectively, efficiently, keeping the customers loyalty and faith. Mobility will be contributing in changing the way of motor insurance companies' market to provide an immense service, as well as it will open up a series of fine opportunities. Customers currently seek for non-complicated and convenient financial services which are faster and cheaper simultaneously. Anybody may get into a vehicle accident, vehicle tire punch or vehicle breakdown at any time at anyplace unexpectedly and unintentionally. One of the major things which you should follow up after this kind of matter occurs is reporting the incident to your insurer, police or if anyone in a falling health conditions we have to contact an ambulance service or hospital. Traditional way is we have to find phone numbers and inform the related parties according to the incident. Through this research paper, we focus on the potential implications of improved efficient motor vehicle claim settlement procedure, customer agent communication, service delivery rather than manual slow procedure and assists consumers and their insurance agent in an expedient way diminishing the obstacles of traditional procedure. Finally, this research paper provides useful insights into the anatomy of insurance field and provide some directions and opportunities in this area. | |
