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    Impact of Service Quality on Customer Satisfaction at Public Sector Modern Trade Enterprises in Colombo District 

    Muthukumarana, HR (2019)
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    Corporate Customer Satisfaction in Mobile Communication Industry: a Study Based on Mobile Connectivity within the Sri Lanka Navy 

    Komara, KKUC (2016)
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    A Comparative Study of Impact of Service Quality on Customer.Satisfaction on Public and Private Banking Industry in Colombo District 

    Silva, FHL (2017)
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    A Study of the Factors That Influences Customer Satisfaction in the Hospitality Industry in Sri Lanka 

    Ranasinghe, RAJK (2019)
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    Study of the Naval Management Practices and Service Quality; Evidence From the Malima Hospitality Services 

    Subasinghe, SR (2018)
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    The Impact of Service Quality on Customer Satisfaction With Special Reference to Container Transport Industry, Sri Lanka 

    Gunasekara, SM (2020)
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    The Influence of Online Banking Service Quality on Banking Performance: Examining the Mediating Role of Customer Confidence 

    Perera, Krishantha Roshan (2024-08)

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    AuthorGunasekara, SM (1)Komara, KKUC (1)Muthukumarana, HR (1)Perera, Krishantha Roshan (1)Ranasinghe, RAJK (1)Silva, FHL (1)Subasinghe, SR (1)Subject
    Service Quality (7)
    Customer Satisfaction (3)Assurance (1)Banking Performance (1)Behavioral Intentions (1)Competitive Innovativeness and Corporate Customer satisfaction. (1)Customer Confidence (1)Empathy (1)Malima Hospitality (1)Online Banking (1)... View MoreDate Issued2019 (2)2016 (1)2017 (1)2018 (1)2020 (1)2024 (1)Has File(s)Yes (7)

    Library copyright © 2017  General Sir John Kotelawala Defence University, Sri Lanka
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