Browsing by Author "de Zoysa, ND"
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Customer‘s Perspective on Dynamics of Digital Transformation in the Bank Industry of Sri Lanka
de Zoysa, ND; Surangi, HAKNS; Nimeshi, GKS; Ranwala, RS (2023-09)Digital transformation has changed the entire banking system making it accessible, competitive and improving effectiveness and efficiency. Most local banks in Sri Lanka are now moving towards technology-driven and ...