A Study on how to Optimize Customer Satisfaction and Retain Exsisting Customers at Mobil Lubricant
dc.contributor.advisor | Jayawardena, Thesara | |
dc.contributor.author | Bhagya, AV | |
dc.date.accessioned | 2021-06-29T19:13:20Z | |
dc.date.available | 2021-06-29T19:13:20Z | |
dc.date.issued | 2020 | |
dc.identifier.uri | http://ir.kdu.ac.lk/handle/345/4247 | |
dc.language.iso | en | en_US |
dc.subject | customer satisfaction | en_US |
dc.subject | customer retention | en_US |
dc.subject | price of the product quality of the product | en_US |
dc.subject | delivery time | en_US |
dc.subject | after sales service and reward system | en_US |
dc.title | A Study on how to Optimize Customer Satisfaction and Retain Exsisting Customers at Mobil Lubricant | en_US |
dc.type | Thesis Abstract | en_US |
dc.identifier.faculty | Graduate Studies | en_US |
dc.identifier.degree | Master of Business Administration in Logistic Management | en_US |