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User expectation verses user perception of service quality in University libraries: a case study
(2010-01)
The library as one of the main service organizations in any University the assessment of service quality through user perspectives is very important. It provides a prompt feedback for libraries to assess and improve their ...
Challenges Faced in Formulating a New Faculty Library: With Special Reference to Allied Health Sciences Library, General Sir John Kotelawala Defence University
(2016)
The aim of this paper is to discuss and bring out challenges faced in formulating a faculty library with special reference to Allied Health Sciences Library, Kotelawala Defence University. Issues occurred in collection ...
A gap analysis to measure service quality of university libraries through user perspectives: a case study at the university of Colombo
(2010-01)
User expectations and perceptions are important measures of service quality in academic libraries and service quality is frequently defined in terms of reducing the gap between user expectations and the service provided. ...
Assessing the Students’ Perception on the Effectiveness of Using Padlet in English Language Learning
(2021-06-30)
In the modern era where technology has reached its pinnacles, the strategies
employed in English Language teaching have shifted beyond the borders of the walls of
classrooms. ‘Padlet’ is an interactive platform used for ...