KDU-ER Repository

Browsing by Subject "Online Help Desk System"

Browsing by Subject "Online Help Desk System"

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  • Salgado, MND; Charuka, PU; Bashitha, KP; Eshwarage, SC; Ariyaratne, MKA [Article Full Text]
    This paper reports about a field study done on online helpdesk system for General Sir John Kotelawala Defence University (KDU) and about the system prototype which was built according to the analysis of gathered data. Wh ...

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